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First Line Leader Programme 

This course combines lean manufacturing techniques with the interpersonal skills necessary to be an effective leader, giving you the understanding and confidence to lead your team to success. This programme is aimed at first-line managers responsible for keeping shop floor processes running smoothly and efficiently.

What is the First Line Leader Programme?

  • Today’s first line leaders and managers must wear many different hats, and have the knowledge, skills and attributes to help themselves and their teams to achieve personal, team and business objectives.

  • The course is designed to help attendees develop a better understanding of the importance of their roles and to provide them with the tools, skills, and knowledge to become better at what they do.

  • The course includes key modules to help the attendees better understand Lean, identifying wastes, the concept of customer value and the importance of structured problem solving and how these principles together can help them achieve their goals.

How is the course structured?

  • Delivered one day a week over 9 weeks; the training is engaging, practical and hands-on, giving the attendee the tools, techniques and confidence to manage and lead their operation effectively.

  • The training is structured to provide opportunities for meaningful discussion and reflection on what Management and Leadership means to the attendee.

  • Including exercises and breakout groups, there is ample opportunity to learn and be inspired by fellow learners.

  • Eight of the days are delivered on site at our training facility, one day is based off site on a factory visit, giving attendees a unique opportunity to observe and experience manufacturing best practice in person.

  • A Mentor from the attendees’ organisation will be required to support this training.

How will the course help me and my company?

  • Helps individuals transitioning from shop floor to management roles, manage and communicate effectively with their teams.

  • Gives attendees the techniques to listen and feedback to staff to build great working relationships, with the skills to effectively motivate and influence others.

  • Develops structured problem solving techniques to ensure that problems get solved for good, and includes tools to improve processes, reduce errors and deliver great service to their customers.

Who should attend the course?

  • Anyone who is transitioning from a shop floor, operational role to managing or leading a team or process.

  • An employee who is currently managing or leading a team, but feels they need to build up their skills or confidence.

  • Someone who wants to progress with their own personal development. 

  • This is a stand-alone course, with no prerequisite.

Course Content Overview 

  • Introduction

    • Setting course objectives, mentor relationship and personal development plan.

    • Management styles, culture and behaviours.

  • Active Leadership & Team Work

    • Leaders vs managers, motivation, goal setting.

  • Communication & Influencing 

    • Engagement, listening, presentation skills.

  • Performance & Time Management

    • Performance management, dealing with conflict, managing your own time.

  • HR Awareness 

    • Employment law, behaviours, best practice.

  • Lean Manufacturing 

    • Key principles, tools and techniques.

  • Best Practice Factory Visit 

    • Including tour and Q&A with leadership teams.

  • Structured Problem Solving 

    • Key principles, tools and techniques

    • Standard work, using the 7 quality tools

  • Bringing it all together

    • Learner Presentations on key learnings and application in the workplace


Upcoming Courses

  • Autumn Cohort

    • 1st, 8th, 15th, 22nd, 29th October 2024

    • 5th, 12th, 19th, 26th November 2024

  • 08:30 - 16:00

  • Manufacturers Network, Trafford Park, Manchester

  • Practitioner: Hugh Samson

  • Investment: £2000 +VAT per delegate 

Reserve your place. 

Please complete the form, and a team member will contact you with a formal proposal. If you are happy to proceed with the booking, invoice or credit/debit card payments can be made. 

If you would like to discuss a private and/or bespoke programme for your organisation, please contact us using the details below. 


Call: 0161 533 1617

WhatsApp: +44 (0)7399 322 662

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