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DISCOVERY

Shingo Benchmarking Assessment

The Shingo benchmarking assessment provides manufacturing leaders with a clear, objective view of their organisation’s cultural and operational maturity.

Accelerate

Performance

Strengthen

Culture

Enhance

Competitiveness

Drive

Sustainable Change

Unlocking sustainable business excellence

The Shingo Benchmarking Assessment provides manufacturing leaders with a clear, objective view of their organisation’s cultural and operational maturity.

By benchmarking against the internationally recognised Shingo Model, this assessment identifies strengths, pinpoints improvement opportunities, and delivers a roadmap for sustainable operational excellence.

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Our Approach

Two of our expert practitioners will conduct an on-site assessment, engaging with individuals across all levels of your organisation – from senior executives to frontline workers.

Through a combination of in-depth interviews, workplace observations (Gemba visits), and data analysis, we gain a holistic understanding of both the physical and psychological working environment.

We compare observed behaviours and cultural attributes against the Shingo Model’s principles, assessing alignment across key dimensions:​​

1. Cultural enablers

Leadership, respect, and empowerment of individuals.

2. Continuous process improvement

Sustainable improvement methodologies embedded in daily operations.

3. Enterprise alignment

Strategy execution and organisational coherence.

The Three-phase Process

The Shingo benchmarking assessment provides manufacturing leaders with a clear, objective view of their organisation’s cultural and operational maturity.

01

Preparation

  • Understanding your business goals and challenges.

  • Collecting and reviewing organisational performance data.

  • Managing logistics and pre-visit communications.

02

On-site assessment

  • Conducting interviews, Gemba visits, and strategy briefings over an intensive two-day period.

  • Observing and analysing workplace culture, behaviours, and performance.

  • Providing initial feedback, highlighting strengths and opportunities across Shingo dimensions.

03

Reporting and follow-up

  • Producing a detailed assessment report outlining strengths, opportunities, system effectiveness, and alignment to Shingo principles.

  • Providing quantitative scoring for key systems and cultural dimensions.

  • Delivering a formal presentation of findings and recommendations to the senior leadership team, typically via Teams.

Scoring Methodology

We apply the Shingo assessment scale to determine the maturity of systems and behaviours within your organisation.

This scoring considers:

  • The consistency, intensity, and duration of behaviours aligned with Shingo principles.

  • The depth of organisational alignment, ensuring systems drive both behaviour and results.

  • A five-level maturity scale that benchmarks current performance against world-class excellence.

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Benchmark your Business Against Industry Leaders and Shingo Model Ideals

Evaluate your cultural and operational maturity, and align behaviours with world-class principles.

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TESTIMONIALS

What Are Our Customers Say About Us?

"Starting Our Lean Journey"


This Lean course gave our team the tools, confidence, and mindset to challenge current practices and improve. It’s helped us kick-start our business improvement programme.


Chris Tilson,

IVC Brunel Healthcare


"Insightful and Actionable"

The Manufacturers Network provided a fresh perspective and pinpointed where improvements would deliver the greatest benefits. Their practical insights were quickly integrated into our plans

Charlotte Dickerson,

Ricoh UK Products Ltd.

"Excellent Services"

The Manufacturers Network gave us a valuable sense check of our operations. Chris brought clarity, Lean expertise and clear next steps. It’s helped us sharpen focus and align our team for success.

Josh Owens, Director of Operations

Nelipak

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