DISCOVERY
Shingo Benchmarking Assessment
The Shingo benchmarking assessment provides manufacturing leaders with a clear, objective view of their organisation’s cultural and operational maturity.
Accelerate Performance
Strengthen Culture
Enhance Competitiveness
Drive Sustainable Change
Unlocking sustainable business excellence
The Shingo Benchmarking Assessment provides manufacturing leaders with a clear, objective view of their organisation’s cultural and operational maturity.
By benchmarking against the internationally recognised Shingo Model, this assessment identifies strengths, pinpoints improvement opportunities, and delivers a roadmap for sustainable operational excellence.
Our Approach
Two of our expert practitioners will conduct an on-site assessment, engaging with individuals across all levels of your organisation – from senior executives to frontline workers.
Through a combination of in-depth interviews, workplace observations (Gemba visits), and data analysis, we gain a holistic understanding of both the physical and psychological working environment.
We compare observed behaviours and cultural attributes against the Shingo Model’s principles, assessing alignment across key dimensions:
01.
Cultural enablers: Leadership, respect, and empowerment of individuals.
02.
Continuous process improvement: Sustainable improvement methodologies embedded in daily operations.
03.
Enterprise alignment: Strategy execution and organisational coherence.
The three-phase process
The Shingo benchmarking assessment provides manufacturing leaders with a clear, objective view of their organisation’s cultural and operational maturity.
01
Preparation
-
Understanding your business goals and challenges.
-
Collecting and reviewing organisational performance data.
-
Managing logistics and pre-visit communications.
02
On-site assessment
-
Conducting interviews, Gemba visits, and strategy briefings over an intensive two-day period.
-
Observing and analysing workplace culture, behaviours, and performance.
-
Providing initial feedback, highlighting strengths and opportunities across Shingo dimensions.
03
Reporting and follow-up
-
Producing a detailed assessment report outlining strengths, opportunities, system effectiveness, and alignment to Shingo principles.
-
Providing quantitative scoring for key systems and cultural dimensions.
-
Delivering a formal presentation of findings and recommendations to the senior leadership team, typically via Teams.
Scoring methodology
We apply the Shingo assessment scale to determine the maturity of systems and behaviours within your
organisation.
This scoring considers:
-
The consistency, intensity, and duration of behaviours aligned with Shingo principles.
-
The depth of organisational alignment, ensuring systems drive both behaviour and results.
-
A five-level maturity scale that benchmarks current performance against world-class excellence.
Hear from other manufacturers
"Clarity Through Structure"
The Assessment clearly defined our maturity level and gave us a solid foundation for improvement. Its structured approach added real value to our strategic planning.
Charlotte Dickerson, Ricoh UK Products Ltd.