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The Organisational Excellence Handbook

The Organisational Excellence Handbook

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  • The Book

    This Organisational Excellence Handbook encapsulates a wealth of experience, combining industrial experience and academia. This book is an essential addition to the toolkit of any professional in the continuous improvement (CI) field or any professional looking to enter the field.


    Thoughtfully constructed to inspire readers and equip them with various principles and resources that can be applied to any organisation striving to elevate from good to excellent.


    The purpose of this book is not to tell you what to do or how to do it, but rather to bring together those great thought leaders and innovators from our past and present. To share their knowledge, insights and experiences that may help students, frontline supervisors, managers, and leaders better understand the various principles, models, systems, tools, and techniques that you may be able to adopt and or adapt to suit your specific challenges and help enable you to create sustainable business or organisational improvements or transformations.

  • The Author

    George Donaldson has over 40 years of experience in the dynamic field of leadership and enterprise excellence coaching; his career has been an incredible journey of facilitating progression, instilling reliability engineering, and breeding organisational excellence. 


    He began his career as an Electrical & Electronic Engineer before emigrating to Canada to take up a leadership role with a General Motors franchise. He then joined the Toronto Star (Canada’s largest newspaper) as Continuous Improvement & Engineering Manager. 


    Returning to the UK in 2007 marked a significant milestone as he led improvement and excellence initiatives at News International. Under his guidance, hardworking teams landed a plethora of prestigious accolades, including the Global Operational Excellence Prize (2014), the British Excellence Award for Lean Manufacturing (2011), and the coveted Shingo Prize in 2014. In 2015, George was overjoyed to be recognised as one of Europe’s top influencers in lean management.


    He is also proud to add 'author' to his list of achievements. This book, 'The Manufacturers Network Organisational Excellence Handbook', is what he calls his humble contribution to the field he loves.

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