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Management Coaching for Effective Leaders:
Elevate Leadership With CMI Level 5

Our Management Coaching and Mentoring Programme for Effective Leaders is a Chartered Management Institute (CMI) Level 5 Award.

Management coaching and mentoring

Management Coaching and Mentoring Programme For Effective Leaders

Our Management Coaching and Mentoring Programme for Effective Leaders is a Chartered Management Institute (CMI) Level 5 Award. It’s crucial education for practising managers and individuals aspiring to a more senior role. 

With most of our clients, we find a coaching and mentoring culture is the missing piece to Continuous Improvement (CI). Many professionals think they’re already good coaches and mentors. But they are skills that your team must learn and master.

A coaching and mentoring culture enables every person to feel visible, know their worth, and understand that their efforts are recognised. Within a very short period, you’ll see a positive shift in behaviour and engagement, reduced conflicts, and more collaboration to solve problems and drive improvements.

Through this course, your managers will transform into effective leaders who can make significant and lasting enhancements to your business. They’ll learn the principles and practices of providing coaching and mentoring and how these affect the development of a high-performance culture. 

Topics Covered

Module 1

  • Maslow’s Hierarchy of Needs

  • Learning styles and preferences

  • History of coaching and mentoring 

  • Routes to personal development

  • Purpose, benefits, characteristics, similarities, and differences between coaching and mentoring

  • Empathy and listening 

  • Blanchard’s Situational Leadership Model

  • Skill vs Will Matrix

Module 3

  • Review key learnings from session 2 and assignment questions

  • Understanding Whitmore’s Performance Curve

  • Leadership styles (Goleman)

  • Benefits of mentoring for performance management in the workplace

  • Purpose of mentoring for high-performing individuals and teams

  • Stages of team development

  • 70-20-10 Model for mentoring

  • Mentoring types

Module 2

  • Review key learnings from session and assignment questions

  • Personal awareness (Myers-Briggs Type Indicator)

  • Mehrabian’s Communication Theory (7-38-55)

  • Hierarchy of competence (Conscious vs Competence Matrix for coaching)

  • Coaching characteristics (listening and empathy)

  • GROW and OSCAR Models

  • Coaching questions and logs

Module 4

  • Review key learnings from session 3 and assignment questions

  • Goleman’s Six Leadership Styles

  • Analysing the roles of managers and leaders as coaches or mentors

  • Self-awareness and understanding of how we see the world (our paradigms)

  • Covey’s See-Do-Get Model

  • Linking coaching and mentoring to strategy alignment and business objectives

Learning Outcomes

  • Understanding of management coaching and mentoring and its purpose

  • Describe the role of mentoring in management 

  • Evaluate the difference between coaching and mentoring

  • Determine the use of management coaching and mentoring as tools in HR development

  • Assess the benefits of coaching and mentoring in performance management and the role in team learning

  • Analyse the role of a manager as a coach and mentor

  • Explain how coaching and mentoring are linked to business objectives

Benefits to the Organisation

  • Individuals’ enhanced skills, knowledge, talents, and potential 

  • Improved organisational performance

Learning Time

  • Four virtual 4.5-hour sessions, plus individual support and virtual guided learning and application – typically over 10 weeks and requires approximately 60 learning hours total.

Who Is It For?

  • This programme is ideal for managers and leaders at all levels interested in the role and purpose of coaching and mentoring and who wish to build their know-how and skills in this area.

Delivery Methods

  • We provide this highly interactive online course via presentation materials, references to case studies, videos, articles and recommended reading, overviews of models, peer-to-peer discussion with face-to-face and small group activities, practical sessions, and two one-to-one coaching sessions.


  • Submission of four short assignments (250 words each per topic area).

  • Topic areas will include amongst other:

    • Evaluate the difference between coaching and mentoring.

    • Evaluate the benefits of coaching in performance management.

    • Evaluate the benefits of mentoring in performance management.

    • Explain how coaching and mentoring is linked to organisational objectives.


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