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Making the Leap:
Rapid Process & Culture Change

24th-25th January 2024

The Manufacturers Network - 1 Adbaston Road, Cobra Court, Trafford Park, Manchester, M32 OTP, UK


Renowned authors Kevin J. Duggan and Frank Devine are coming together to show the power of a rapid leap to Operational Excellence coupled with the Rapid Mass Engagement approach to cultural change.

At this unique event, you’ll discover how to:

  • Design a customer delivery system that works every time.

  • Achieve fast and sustainable transformation.

  • Leverage the crucial interplay between process, culture, and leadership.

  • Create a competitive employee-owned culture

  • Utilise essential tools for operational and cultural redesign.

Why Should I Attend? We’re glad you asked:

  • Time is Money: Discover how to achieve your transformation milestones faster, gaining a sustainable competitive edge.

  • Proven Excellence: Witness the difference as we guide you through a structured, sustainable approach that has delivered self-healing flow and culture.

  • Scalable Growth: Support your organization’s scalable growth with insights and strategies that have consistently worked across many sectors.

  • Eliminate Management Firefighting: Create autonomous flow in your production systems and free up management to focus on strategic initiatives instead of day-to-day problems.

This event is not:

  • Rehashing of conventional approaches to leadership, culture change, and employee engagement 

  • A vast array of short sessions which only provide surace-level knowledge 

  • It is not a networking event… although you will certainly chat with other attendees

  • A sponsored event; no one is paying to speak, there is no additional messaging being directed at you 

  • It is not about “staying up to date on lean and Operational Excellence”

  • A forum with a broad collection of speakers 

This event is: 

  • How to leverage leadership, employee engagement, and operational excellence by rapidly creating an employee-owned culture and change process

  • Immediately applicable and useful with your operation 

  • A deep dive into the most technical value stream concepts 

  • High-quality technical education which enables you to create flow is high mix environments 

  • Solving a technical lean problem that most organisations struggle with and are yet to solve

The Speakers


Frank Devine  

Frank’s extensive experience spans 40 years of successful change management and employee engagement across diverse sectors, from major international corporations to smaller enterprises. He has effectively driven change even in challenging contexts, earning praise from Anthony Collins, Topflight’s CEO, for his adaptability. After a corporate career in companies like Shell and Unilever, Frank established a culture change consultancy in 1996. His expertise lies in cultivating employee demand for Continuous Improvement through a consensus-driven, bottom-up culture aligned with senior leadership, deepening engagement, and rapidly overcoming resistance to change.

Frank’s impact reaches renowned organizations such as Coca Cola, Rolls Royce, and Johnson & Johnson, where he trains senior leaders and internal change champions. He extends his methodologies to community engagement and fostering harmonious industrial relations. As a visiting lecturer, he contributes to culture change and leadership aspects at universities. Moreover, Frank offers executive coaching to notable firms.

As an added bonus, all event attendees will receive copies of Frank’s books at this workshop.

Kevin J. Duggan 

The world’s leading authority on making mixed model value streams flow

Kevin is an executive mentor and recognized authority on Lean and Operational Excellence.


The Duggan Associates team will lead this workshop and webinar on creating mixed model value streams and creating flow through shared resources. You may know Kevin from his 20+ years of experience and learning translated into the popular books Creating Mixed Model Value Streams, Design for Operational Excellence, and more.

As an added bonus, all event attendees will receive copies of Kevin’s books at this workshop.

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Event Agenda

Day 1: 

  • Introduction

  • You’re making improvements, but not seeing an impact to your top or bottom line, and your customers aren’t feeling the impact

  • Why do we accept that transformation has to be slow?

  • Why conventional approaches fail

  • Why is this a joint workshop? Process and Culture Design should go hand in hand

  • Operational Excellence Overview

  • Rapid Cultural Transformation

  • Skill Building; live exercises for rapid mass engagement

Day 2: 

  • Rapid Cultural Transformation

  • Operational Excellence in Detail

  • Group Exercise: Applying what we’ve learned to real world problems

  • Participant Review

Get Expert Training on How To

Unlock the power of knowledge:

  • Receive Kevin J. Duggan and Frank Devine’s books as a gift for attending.

  • Get a Student Guide for easy note-taking and follow-along.

Experience transformative learning:

  • Develop invaluable skills and knowledge to revolutionise your approach.

Hands-on expertise:

  • Enhance your skills with real-life examples and live demonstrations (Day 1 of the 2-day event).

  • Embrace lightheartedness that aids in skill retention.

Engage with your business:

  • Bring in your own case studies to potentially feature in the live event workshop.

  • Work with our attendees to apply clear transformation methodologies to generate actionable solutions.


Actionable insights:

  • Walk in with challenges, and walk out with actionable plans.

  • Dive into your problems, and emerge with guidance and implementation strategies.

Challenge conventional thinking:

  • Think it won’t work for you? Bring your case study, and we’ll show you how to transform your mindset.


Design a culture of improvement:

  • Instigate a desire for progress among your employees.

  • Foster purpose-driven thoughts and actions.

Making the Leap: Rapid Process & Culture Change
Making the Leap: Rapid Process & Culture Change
Jan 24, 2024, 9:00 AM – Jan 25, 2024, 6:00 PM
Manufacturers Network ,
1 Adbaston Rd, Trafford Park, Stretford, Manchester M32 0TP, UK
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